Duke Nonprofit Management Courses

The Cameron Foundation is working in partnership with Duke University to provide nonprofit management classes at the Foundation’s headquarters in Petersburg. This offering has been developed as part of a combination of resources that are aimed toward nonprofit excellence in the region. The Duke classes, which are customized through Duke University’s Office of Continuing Education, represent a cornerstone of the Foundation’s capacity building program.

The board and staff of The Cameron Foundation have identified several goals to be accomplished in its approach to capacity building in 2019, including the following:

  • To provide the appropriated level and intensity of resources to meet each nonprofit organization’s need and current capacity.
  • To achieve measurable improvement in leadership, management, governance, sustainability, and overall ability to deliver impactful services.
  • To strengthen the sector systemically by creating stronger networks of service providers, within and across categories of service delivery.

During 2019, the Foundation has offered these nonprofit classes tailored to specific capacity-building issues:

“Nonprofit: Board Governance”
February 6, 2019
Jeanne Allen

This course addresses the following topics: the board’s role and responsibilities, the board and the executive director’s relationship, financial and legal responsibilities of the board, and how to recruit and select good board members. Other topics include the nonprofit system of governance, trends in the nonprofit board governance structure, board operations, and insight into how boards evolve.

To be successful, nonprofit organizations require strong leadership from their Board of Directors. The Board’s responsibility is to manage the corporation which includes, but is not limited to, overseeing the senior management’s effectiveness, organizational policies and procedures, and the overseeing of the senior management’s effectiveness, organizational policies and procedures, and the execution of its strategies.

Learning Objectives:

  • Learn the roles and responsibilities of the board, including the paramount duties, and why board accountability requires a fully engaged and active board of directors who manage the organization
  • Discuss how you may increase board members’ commitment to the mission and purpose of your organization
  • Understand how boards must fulfill their legal and governance duties

Bio: Jeanne Allen, Ed.S., has 30+ years of nonprofit sector experience in a variety of management and staff positions, including consulting with nonprofits on strategic planning and board development as well as serving as an instructor in the Duke University Nonprofit Management Program; a management consultant at Girl Scouts USA National Headquarters in NYC; and, an assistant dean, Multicultural Programs, Westchester Community College (NY). Ms. Allen earned an Ed.S. in instructional systems technology and an MS in adult education from Indiana University. Additionally, she holds the highly regarded Board Source Certified Governance Trainer.

“Grant Writing and Compliance”
March 14, 2019
Ruth Peebles, MPA

This course focuses on the important elements of a grant proposal, including the cover letter, executive summary, need statement, goals and objectives, methodology, evaluation, and the budget and future funding. Learn the typical questions funders ask when considering a proposal and the criteria used.

Participants will be guided through the grant management process – from preparation of a grant proposal to the fiscal report preparation. Topics include monitoring and reporting requirements, fiscal management, and accountability. Practical tips for ensuring compliance and improving chances of future success will be presented. In addition to proposal writing and compliance, participants will learn strategies to diversity a nonprofit’s base through individual and corporate donor programs.

Learning Objectives:

  • Understand the essential components of a grant proposal package
  • Determine the most effective writing strategies and styles for various grant applications
  • Evaluate and access grant proposals after reviewing and critiquing a well-written proposal
  • Create a system for compliance management (the report on a grant’s progress and impact)
  • Organize for the receipt and management of funds

Bio: Ruth Peebles, MPA, President and Founder of The INS Group, offers 25+ years of hands-on experience in nonprofit management. She provides organizational development services to nonprofits, faith-based institutions, and government agencies, including: grant writing and research; strategic planning; strategic fund development planning; board development; resource development; executive coaching; organizational assessment; and, project management services.

“Constructive Conflict Resolution”
April 18, 2019
Robert Kenney

(Negotiation and Conflict Resolution) As the workplace becomes more diverse in age, background and skill set, the ability to negotiate and resolve differences will be the key to organizational success.

Conflicts are inevitable . . anger, holding grudges, hurt and blame are not. Conflict resolution can be a growth opportunity. After this class, you will be able to identify what causes interpersonal conflict; make conflict constructive, rather than destructive; understand different conflict reaction styles; turn each style into a more productive problem-solving situation; use an eight-step approach to constructively resolve conflicts; set conflict resolution ground rules; use effective communication skills that display and enhance mutual trust and respect; give constructive feedback; reduce defensiveness and break the defensiveness chain; eliminate negative attitudes during conflicts; and use your learnings to resolve your own conflicts and to mediate others’ conflicts.

Learning Objectives:

  • Be able to identify what causes interpersonal conflict; make conflict constructive, rather than destructive; understand different conflict reaction styles; turn each style into a more productive problem-solving situation; use an eight-step approach to constructively resolve conflicts
  • Understand some of the most common causes of workplace conflict
  • Explore processes to resolve
  • Prevent future conflicts from occurring

Bio: Robert Kenney, Ph.D., has taught in Duke’s Certificate Program in Nonprofit Management since 1995. He has a doctorate in organizational psychology and has designed and delivered management, leadership and team development workshops for over 25 years. He works with nonprofit organizations, hospitals and pharmaceutical companies, manufacturing and biotechnology businesses, service-based organizations, colleges and universities, local and state governments, as well as federal government agencies. Bob works with clients from across the United States and internationally.

“Sustainable Strategic Planning for Nonprofits”
May 16, 2019
Jeanne Allen

Participants explore the strategic planning process as an important tool for nonprofit organizations. The focus will be on the basic components of a strategic plan and the planning process, as well as comparing a variety of business practice tools for an organizational assessment. Tools include the SWOT Analysis, Sustainability Matrix, and the Strategy Canvas, etc. This course provides an opportunity for students to apply various tools and examine current practices in strategic planning.

Learning Objectives:

  • Explore the components of a strategic plan process
  • Apply various analysis tools
  • Analyze sample plans from nonprofits

Bio: Jeanne Allen, Ed.S., has 30+ years of nonprofit sector experience in a variety of management and staff positions, including consulting with nonprofits on strategic planning and board development as well as serving as an instructor in the Duke University Nonprofit Management Program; a management consultant at Girl Scouts USA National Headquarters in NYC; and, an assistant dean, Multicultural Programs, Westchester Community College (NY). Ms. Allen earned an Ed.S. in instructional systems technology and an MS in adult education from Indiana University. Additionally, she holds the highly regarded Board Source Certified Governance Trainer.

“Performance Management for Nonprofit Organizations”
June 20, 2019
Teresa Thompson-Pinkney, Ph.D.

This course is designed to help nonprofit professionals understand the process of measuring program success relative to the stated mission and vision, as well as how to define metrics respective to their organizations. Participants will gain an idea of the metrics they can measure as a determinant of organizational success – and have a clear understanding of metric development and measurement.

As federal, state and local dollars become more competitive, telling your board, staff and funders about your good work takes more than story telling. While the concept of measuring performance is not new, the development of practical ways to implement actual measure is. This session provides a conceptual framework of performance measurement.

Learning Objectives:

  • Understand the importance of performance measurement
  • Learn how to design performance measures through data collection and analysis
  • Discuss the theory of change for designing and measuring program performance
  • Discuss a framework on cost effective performance analysis

Bio: Teresa Thompson-Pinckney is President of T. Pinckney & Associates, a consulting firm that specializes in organizational development through capacity building (program evaluation, strategic planning, needs assessments and leadership development) for nonprofit, education and governmental agencies.

“Employment Law for Nonprofits”
July 18, 2019
Larry Warner

Nonprofits have an obligation to follow federal and state employment labor laws. This course offers a practical overview of the main employment law issues that arise in nonprofit organizations. Learn about state and federal laws that govern employment policies and practices as well as recommendations and guidelines for minimizing risk.

The ability to help people experience success at work creates benefits for employees, volunteers, leadership teams, organizations and those an organization serves. This course addresses skills that could be used at an individual level and to help staff with problems that may affect their job performance and satisfaction. Topics include coaching staff towards organizational success.

Learning Objectives:

  • Learn how to strategically respond to issues related to employee communication, motivation, delegation and coaching
  • Understand how to actively listen to and give constructive feedback to employees and to volunteers

Bio: Larry Warner, JD, MBA, is the founder of Warner Law Offices, PLLC. He specializes in advising small and medium businesses with a focus on health care providers on a variety of legal topics. Mr. Warner has practiced law over 25 years. His experience includes working with clients on employment matters, employee handbooks, corporate governance, licensing approvals, corporate formations, business transactions and contractual agreements. He holds an MBA from George Washington University and a JD from Catholic University.

“Marketing – Part I”
August 15, 2019
Kelly Joyner Lee

Marketing is important for nonprofit organizations. Knowing who you are marketing to is the most important of all. Find out how nonprofits use different marketing tactics to promote their message and their organization. Also, why it is good for nonprofits to channel their energy into the best ways for them to be heard?

Part I – An overview of how to plan your marketing and communications program by starting with a strategy, identifying your audiences, and understanding the mediums available. Topics discussed will include advertising, print, social media, video and outreach platforms.

Learning Objectives:

  • Understand the importance of marketing your nonprofit
  • How to plan your marketing strategy

Bio: Kelly Joyner Lee works as a regional director for the North Carolina Community Foundation, serving seven counties in Eastern North Carolina. She has extensive experience in board and fund development, grant writing, small group facilitation, marketing and nonprofit engagement in communities. Ms. Lee is the co-creator of the “Leading for Tomorrow Nonprofit Capacity Building Summit” and a founding member of the Women Givers of Nash-Rocky Mount.

“Marketing – Part II”
September 19, 2019
Kelly Joyner Lee

Part II: During this marketing class, participants will come back with strategies, audience lists and ideas that they have developed based on the premises taught in Marketing — Part I. They will work with the instructor and classmates to refine and hone their strategy and tactics based on best practices. The end result will be the beginning of a strategic communication and marketing plan that can be implemented across an organization.

Learning Objectives:

  • Discuss participants’ strategies for effective marketing
  • Learn how to refine and hone your strategy

Bio: Kelly Joyner Lee works as a regional director for the North Carolina Community Foundation, serving seven counties in Eastern North Carolina. She has extensive experience in board and fund development, grant writing, small group facilitation, marketing and nonprofit engagement in communities. Ms. Lee is the co-creator of the “Leading for Tomorrow Nonprofit Capacity Building Summit” and a founding member of the Women Givers of Nash-Rocky Mount.